The #1 Cause of Conflict in Relationships Isn’t Money. It’s a Lack of Financial Literacy. Many reports, surveys and studies suggest the #1 cause of couple and family conflict, is money. Some even report ‘the money
06 Feb, 2018
16 Sep, 2016
Having a Conflict GPS What if you could approach any conflict with absolute confidence, accurately anticipating reaction and response, allowing you to remove any risk to you and the organization? When confronted with a conflict, most managers
26 Jul, 2016
What is the job of a mediator? What criteria determines poor performance? Are mediators failing on the job? Mediation is whatever you want it to be. A few months ago a caller inquiring about my mediation training shared with me his
15 Jul, 2015
Dr. Rick Voyles talks about innovative techniques for navigating conflict
08 Dec, 2014
One of the questions I get asked by those interested in starting a career as a mediator is, “What does it pay?” The answer is not as easy as they suspect. Different niches not only pay different amounts but also pay differently. For example, EEO
01 Nov, 2014
What strategy do you use to find settlement leverage? Every mediator works to resolve a conflict between parties, and in my experience mentoring mediators, I have identified 5 strategies for finding settlement leverage. 1) Empathy as Leverage:
If you’re in business for yourself, you have likely come across challenges dealing with conflict – who hasn’t, right? But as you may know, some conflicts can’t be resolved with just an apology and an “I’m sorry.” In my work with many
05 Sep, 2014
Inside every conflict are 3Es – event, explanation and expectation. Conflict begins with some event or incident that was done or not done. This event is typically accompanied with surprise or shock. “I should not be treated this way,” or “This
27 Aug, 2014
When I ask this question in my Conflict Response trainings, most people immediately respond with the number “2.” However, upon reflection we discover it is possible to have a conflict with oneself. Anyone who has tried to maintain a diet plan or
02 Aug, 2014
Many of the things we have been taught about conflict are wrong, resulting in responses that can make a conflict worse instead of better. A basic understanding of how conflict works can provide insight into reliable techniques for constructive