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A SNEAK PEEK at

Dr. Rick Voyles’ Entire Audio & Video Training Library

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Complete Mediation Training With Roleplay Examples

Mediator's Opening Statement

Mediator’s Opening Statement

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In this mediator training video we will look at what goes into an effective Mediator’s Opening Statement.

MOS Roleplay Example

Dead Dog

Dead Dog

MOS Roleplay Example

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In this video you will see a complete Mediator’s Opening Statement.

MOS Roleplay Example

EEO

5 Day Suspension

MOS Roleplay Example

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In this video you will see a complete Mediator’s Opening Statement.

Parties' Opening Statements

Parties’ Opening Statement

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This mediation training video looks at the second step of the mediation process, covering techniques for dealing with interruptions, effective note-taking, setting up a good summary and listening.

POS Roleplay Example

Dead Dog

Dead Dog

POS Roleplay Example

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In this video you will see each party give their opening statements: Parties’ Opening Statement.

POS Roleplay Example

EEO

5 Day Suspension

POS Roleplay Example

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In this video you will see each party give their opening statements: Parties’ Opening Statement.

Joint Discussion

Joint Discussion

In this video you will cover the third step of the mediation process and see how to summary their opening statements and stimulate discussion between the parties and see how a mediator can effectively manage a possible heated discussion.

JD Roleplay Example

Dead Dog

Dead Dog

JD Roleplay Example

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In this video you will see how a mediator can mange the parties’ Joint Discussion.

JD Roleplay Example

EEO

5 Day Suspension

JD Roleplay Example

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In this video you will see how a mediator can mange the parties’ Joint Discussion.

Caucus

Caucus

This mediation training video looks at the fourth mediation process step. Here we will consider the fundamental goal of the caucus session you have with each party. We will go over how to generate options for each party and, more importantly, when to generate options.

Complainant's Caucus Roleplay Example

Dead Dog

Dead Dog

Caucus Roleplay Example with the Complainant

Respondent's Caucus Roleplay Example

Dead Dog

Dead Dog

Caucus Roleplay Example with the Respondent

Complainant's Caucus Roleplay Example

EEO

5 Day Suspension

Caucus Roleplay Example with the Complainant

Respondent's Caucus Roleplay Example

EEO

5 Day Suspension

Caucus Roleplay Example with the Respondent

Reconvening Together

Reconvening Together

This mediation training video looks at the fifth step in the mediation process. The transition to this step is very risky.  We will look at how to effectively manage the risk, explore techniques to empower negotiation between the parties and what to do when negotiation deteriorates.

RT & AW Roleplay Example

Dead Dog

Dead Dog

RT & AW Roleplay Example

In this video you will see the mediator manage the parties’ reconvening together and transition into agreement writing.

RT & AW Roleplay Example

EEO

5 Day Suspension

RT & AW Roleplay Example

In this video you will see the mediator manage the parties’ reconvening together and transition into agreement writing.

Agreement Writing

Agreement Writing

This mediation training video explores the sixth and final step of the mediation process. Here we will explore techniques that will close loopholes, insure clarity and make sure their agreement explains exactly what the parties can expect from one another.

Complete Mediation Roleplays

Business Dispute Mediation Roleplay

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Business Dispute

Dead Dog Scenario

In this video you will see the entire mediation process from the parties’ signing the agreement to mediate form to the signing of their agreement.

Workplace Dispute Mediation Roleplay

EEO

Workplace Dispute

Workplace Dispute Mediation Roleplay – 5 Day Suspension

In this video you will see the entire mediation process from the parties’ signing the agreement to mediate form to the signing of their agreement.

Techniques Training For Mediators

Preliminary Matters for Mediators

3:25

Preliminary Matters: Critical Considerations Before Your Mediation Begins

COMING SOON

Communication Skills

COMING SOON

57:56 min

Question Asking Skills

COMING SOON

58:13 min

Troubleshooting Techniques: What To Do When Things Go Terribly Wrong

COMING SOON

32:08 min

Need Exploration

COMING SOON

Dealing With Criticism

COMING SOON

33:56 min

Lawyer and Client at the Mediation Table

COMING SOON

49:53 min

Ethical and Legal Considerations      (Georgia Specific)

COMING SOON

38:11 min

Lawyer at the Mediation Table

COMING SOON

38:43 min

Overview of Conflict

"Gender" at the Mediation Table

Classroom Edition

1:28:16

“Gender” at the Mediation Table – (Classroom Edition)

Conflict Management and Leadership Presentations

The Heart of Conflict

50:11 min

This audio presentation explores what goes on inside any conflict.

COMING SOON

COMING SOON

COMING SOON

COMING SOON

COMING SOON

COMING SOON

COMING SOON

COMING SOON

Conflict, Mediation and You

TV SERIES

The Conflict Process

Pt 1 of 3

28:18

The Conflict Process

Part 1 of 3

The Conflict Process

Pt 2 of 3

29:11

The Conflict Process

Part 2 of 3

The Conflict Process

Pt 3 of 3

39:28

The Conflict Process

Part 3 of 3

What is Mediation?

34:35

What is Mediation?

Benefits of Mediation

31:57

Benefits of Mediation

Becoming a Mediator

20:36

Becoming a Mediator

Addiction, Conflict and You

Pt 1 of 3

35:10

Addiction, Conflict and You

Part 1 of 3

Addiction, Conflict and You

Pt 2 of 3

29:18

Addiction, Conflict and You

Part 2 of 3

Addiction, Conflict and You

Pt 3 of 3

29:04

Addiction, Conflict and You

Part 3 of 3

How to Get to Mediation

15:18

How to Get to Mediation

Selecting a Mediator

29:15

Selecting a Mediator

The Orange Story

32:15

The Orange Story

Three Ways to Get a Mediator

Pt 1 of 2

29:35

Three Ways to Get a Mediator

Part 1 of 2

Three Ways to Get a Mediator

Pt 2 of 2

30:21

Three Ways to Get a Mediator

Part 2 of 2

Four Conflict Management Secrets

Pt 1 of 2

22:31

Four Conflict Management Secrets

Part 1 of 2

Four Conflict Management Secrets

Pt 2 of 2

20:35

Four Conflict Management Secrets

Part 2 of 2

Care-giving & Care-receiving

Pt 1 of 2

28:03

Care-giving and Care-receiving

Part 1 of 2

Care-giving & Care-receiving

Pt 2 of 2

31:17

Care-giving and Care-receiving

Part 2 of 2

Financial Education

28:55

Financial Education

Conflict, Mediation & You Promo

1:05

Conflict, Mediation and You Promo

Articles, Ebooks and Study Guides

Click Here to Read Under the Blood-Red Sun Study Guide

Click Here to Read Resolution Resistance

ARTICLE – COMING SOON

Conflict’s Impact on Teams

ARTICLE – COMING SOON

How to Assuage Irate Clients

ARTICLE – COMING SOON

Without the Three Skills Necessary, You May Fail As a Conflict Management Practitioner

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