Parties' Opening Statements - 30 min

This mediation training video looks at the second step of the mediation process, covering techniques for dealing with interruptions, effective note-taking, setting up a good summary, and listening.

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Parties' Opening Statements Example - 10 min

In this video you will see each party give their opening statements: Parties' Opening Statement.

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POS Complainant's Example - 7 min

An example of the complainant's opening statement.

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POS Respondent's Example - 5 min

An example of a respondent's opening statement.

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